The SNF Report
Home › Facilities › Massachusetts › NORWOOD HEALTHCARE

NORWOOD HEALTHCARE

460 WASHINGTON STREET
NORWOOD, MA 02062 · 7874448383 · Norfolk County
⚠ Special Focus Candidate. CMS lists this facility as a candidate for the Special Focus Facility program due to a history of serious quality problems.

CMS Star Ratings

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Facility Facts

Certified beds170
OwnershipFor profit - Limited Liability company
State rank#282

By the numbers

68
Health citations (3 cycles)
5
Immediate-jeopardy (J/K/L)
2
Actual-harm (G/H/I)
$110,264
Federal fines (CMPs)
The trend: Citations are trending down — 19 in the most recent cycle versus 28 two cycles ago.

Recent Health Citations

May 5, 2026 · Health survey · F-tag 0777
D — No actual harm
Administration Deficiencies
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Feb 9, 2026 · Health survey · F-tag 0805
B — Cited
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Feb 9, 2026 · Health survey · F-tag 0628
B — Cited
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Feb 9, 2026 · Health survey · F-tag 0812
D — No actual harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Feb 9, 2026 · Health survey · F-tag 0756
D — No actual harm
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Feb 9, 2026 · Health survey · F-tag 0605
D — No actual harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Feb 9, 2026 · Health survey · F-tag 0553
D — No actual harm
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Feb 9, 2026 · Health survey · F-tag 0881
E — No actual harm
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Feb 9, 2026 · Health survey · F-tag 0685
E — No actual harm
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Feb 9, 2026 · Health survey · F-tag 0658
E — No actual harm
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Feb 9, 2026 · Health survey · F-tag 0585
E — No actual harm
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Feb 9, 2026 · Health survey · F-tag 0565
E — No actual harm
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Feb 9, 2026 · Health survey · F-tag 0944
F — No actual harm
Administration Deficiencies
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Feb 9, 2026 · Health survey · F-tag 0868
F — No actual harm
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Feb 9, 2026 · Health survey · F-tag 0867
F — No actual harm
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Feb 9, 2026 · Health survey · F-tag 0865
F — No actual harm
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Feb 9, 2026 · Health survey · F-tag 0689
J — Immediate jeopardy
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Details
Correction status: Corrected Feb 6, 2026 — Deficient, Provider has date of correction
Inspection cycle: 1
Survey origin: Standard survey
Feb 9, 2026 · Health survey · F-tag 0656
J — Immediate jeopardy
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Details
Correction status: Corrected Feb 6, 2026 — Deficient, Provider has date of correction
Inspection cycle: 1
Survey origin: Standard survey
Nov 17, 2025 · Health survey · F-tag 0658
D — No actual harm
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Feb 11, 2025 · Health survey · F-tag 0656
D — No actual harm
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Showing the 20 most recent citations. View the full inspection record on CMS Care Compare →

More facilities in Massachusetts →

How to read this page. Star ratings and citation counts come from the Centers for Medicare & Medicaid Services (CMS) Care Compare August 2026 dataset, covering the three most recent inspection cycles. Scope/severity letters: D–F no actual harm, G–I actual harm, J–L immediate jeopardy to resident health or safety.

Source: CMS Care Compare, August 2026 dataset. Updated quarterly. Figures come from public CMS records; contact info@theskilledreport.com for corrections.