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POET'S SEAT HEALTHCARE CENTER

359 HIGH STREET
GREENFIELD, MA 01301 · 4137746318 · Franklin County

CMS Star Ratings

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Facility Facts

Certified beds63
OwnershipFor profit - Limited Liability company
State rank#203

By the numbers

43
Health citations (3 cycles)
0
Immediate-jeopardy (J/K/L)
3
Actual-harm (G/H/I)
$5,541
Federal fines (CMPs)
The trend: Citations are trending down — 6 in the most recent cycle versus 30 two cycles ago.

Recent Health Citations

May 28, 2025 · Health survey · F-tag 0641
B — Cited
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
May 28, 2025 · Health survey · F-tag 0842
D — No actual harm
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 28, 2025 · Health survey · F-tag 0690
D — No actual harm
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
May 28, 2025 · Health survey · F-tag 0604
D — No actual harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
May 28, 2025 · Health survey · F-tag 0697
G — Actual harm
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Details
Correction status: Corrected May 28, 2025 — Deficient, Provider has date of correction
Inspection cycle: 1
Survey origin: Standard survey
May 28, 2025 · Health survey · F-tag 0580
G — Actual harm
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Details
Correction status: Corrected May 28, 2025 — Deficient, Provider has date of correction
Inspection cycle: 1
Survey origin: Standard survey
Oct 3, 2024 · Health survey · F-tag 0689
D — No actual harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 3, 2024 · Health survey · F-tag 0656
D — No actual harm
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Mar 11, 2024 · Health survey · F-tag 0926
C — Cited
Environmental Deficiencies
Have policies on smoking.
Mar 11, 2024 · Health survey · F-tag 0804
D — No actual harm
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Mar 11, 2024 · Health survey · F-tag 0689
D — No actual harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 11, 2024 · Health survey · F-tag 0582
D — No actual harm
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Mar 11, 2024 · Health survey · F-tag 0812
F — No actual harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Aug 28, 2023 · Health survey · F-tag 0883
D — No actual harm
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Aug 28, 2023 · Health survey · F-tag 0880
E — No actual harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 2, 2022 · Health survey · F-tag 0888
D — No actual harm
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Nov 2, 2022 · Health survey · F-tag 0887
D — No actual harm
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Nov 2, 2022 · Health survey · F-tag 0883
D — No actual harm
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Nov 2, 2022 · Health survey · F-tag 0791
D — No actual harm
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nov 2, 2022 · Health survey · F-tag 0770
D — No actual harm
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.

Showing the 20 most recent citations. View the full inspection record on CMS Care Compare →

More facilities in Massachusetts →

How to read this page. Star ratings and citation counts come from the Centers for Medicare & Medicaid Services (CMS) Care Compare August 2026 dataset, covering the three most recent inspection cycles. Scope/severity letters: D–F no actual harm, G–I actual harm, J–L immediate jeopardy to resident health or safety.

Source: CMS Care Compare, August 2026 dataset. Updated quarterly. Figures come from public CMS records; contact info@theskilledreport.com for corrections.