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CRESTWOOD CENTER

40 CROSBY STREET
MILFORD, NH 03055 · 6036737061 · Hillsborough County

CMS Star Ratings

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Facility Facts

Certified beds82
OwnershipFor profit - Limited Liability company
State rank#28

By the numbers

13
Health citations (3 cycles)
1
Immediate-jeopardy (J/K/L)
0
Actual-harm (G/H/I)
$15,646
Federal fines (CMPs)
The trend: Citations are trending down — 3 in the most recent cycle versus 10 two cycles ago.

Recent Health Citations

Dec 18, 2025 · Health survey · F-tag 0838
C — Cited
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Dec 18, 2025 · Health survey · F-tag 0880
D — No actual harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 18, 2025 · Health survey · F-tag 0656
D — No actual harm
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jun 26, 2024 · Health survey · F-tag 0880
J — Immediate jeopardy
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Details
Correction status: Corrected Jun 17, 2024 — Past Non-Compliance
Inspection cycle: 3
Survey origin: Complaint investigation
Jan 30, 2024 · Health survey · F-tag 0679
B — Cited
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Jan 30, 2024 · Health survey · F-tag 0582
B — Cited
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Jan 30, 2024 · Health survey · F-tag 0868
C — Cited
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Jan 30, 2024 · Health survey · F-tag 0689
D — No actual harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 30, 2024 · Health survey · F-tag 0609
D — No actual harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 30, 2024 · Health survey · F-tag 0578
D — No actual harm
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Jan 30, 2024 · Health survey · F-tag 0561
D — No actual harm
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Jan 30, 2024 · Health survey · F-tag 0801
E — No actual harm
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Jan 30, 2024 · Health survey · F-tag 0725
E — No actual harm
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Showing the 13 most recent citations. View the full inspection record on CMS Care Compare →

More facilities in New Hampshire →

How to read this page. Star ratings and citation counts come from the Centers for Medicare & Medicaid Services (CMS) Care Compare August 2026 dataset, covering the three most recent inspection cycles. Scope/severity letters: D–F no actual harm, G–I actual harm, J–L immediate jeopardy to resident health or safety.

Source: CMS Care Compare, August 2026 dataset. Updated quarterly. Figures come from public CMS records; contact info@theskilledreport.com for corrections.